It’s quicker to perform a task yourself than guide, which has made the likes of TeamViewer a godsend for any remote support facility.Īs with previous editions, you can use it to access your own computer across the internet, maybe recovering some important document you've left at home.

The easiest solution is to employ TeamViewer and remotely advise the user via their computer than either over the phone or by email. Sell them security software and many can’t install the new suite as they’ve never fully removed the previous suite. We handle support for novice computer users and you’ll be surprised how many of these customers do not understand the basics of computing. Even with this restriction, though, the program offers many benefits and runs smoothly.TeamViewer 15 is the latest version of the popular remote access/control program. It does have some limitations when it comes to mobile devices, so you'll get the most out of it if you use it strictly on laptop or desktop computers. TeamViewer is a great tool for accessing your own computer remotely or helping another user with a problem on theirs. It was also hard to tap the intended buttons, and often we wound up opening other programs inadvertently. Because the iPhone screen is so small, we needed to zoom in often, but were unable to zoom on certain parts of the screen. IPhone issues: While there is an iPhone app for this program that lets you control a computer from your mobile device, navigation and effectiveness were both issues we encountered when testing with that particular interface. You can perform any function remotely, and your actions will be immediately reflected on the other machine. Quick connection: As soon as you have entered the appropriate information, your screen will switch to display the screen of the computer you want to work on.

To connect, all you have to do is enter the User ID and Password for the machine you want to control into your own when prompted, and you'll be automatically connected. Simple setup: When you install the app on any device, you'll see the User ID and Password associated with that device displayed. All you need to do is install the app on both devices, and the program walks you through the rest. TeamViewer for Mac lets you control another computer remotely, either from your own Mac, or from a tablet or smartphone.

Download teamviewer free